Customers who encounter any issue claiming gift cards whether purchased on Amazon or a third-party location are encouraged to contact Amazon's 24/7 customer service.

If someone's given you a Visa gift card, you can use it anywhere, including online stores. Here's how to use a Visa gift card on Amazon.

New Amazon Prime Rewards Visa cardholders receive a $150 gift card added to their Amazon balance. Here's why that's great news for Prime Day on June 21-22.

There are easy ways to determine the value of your Amazon Gift Card or your remaining account balance using the Amazon app on your phone or Amazon.com.