IVR testing is a critical part of ensuring your system performs as it should. Automated testing is ideal, so long as it is done responsibly.

Interactive Voice Response (IVR) is a mechanized innovation that enables human-to-human communication via DTMF input (Dual-tone multi-recurrence). In today’s business world, virtually all ...

ClinTest TM Voice, RealityCorp’s automated testing platform has been utilized in a variety of IVR applications. The state-of-the-art, user friendly ClinTest TM Voice platform combines test ...

Common use cases include call center automation, testing Interactive Voice Response (IVR) and Voice Mail (VM) systems, transforming text to be consumed as audio, lifelike interactions across ...

Automation testing confirms the quality, reliability and performance during software development. Discover the best testing tools now.

Automation testing, a process of using software tools to execute pre-scripted tests on applications automatically, is transforming quality assurance (QA) in modern software development.

New Dialog Simulator for testing chatbots speeds development time for virtual assistants Secure IVR for handling sensitive data (credit card data, PCI II Compliance) during live agent interactions ...

CNW/ - Wishpond Technologies Ltd. (TSXV: WISH) (OTCQX: WPNDF) (the "Company" or "Wishpond"), a provider of AI-enabled ...

Need to get in touch with a real human at your cable company and don't want to run through the maze of "Press 1 for sales" and "Press 2 for accounts"? Check out IVR Hacks, a compilation of IVR ...