--Salesforce, the global leader in CRM, today introduced Einstein Automate– an end-to-end workflow automation solution that empowers people and businesses to be more productive. "In today's ...

A process simulator is featured for simulating complex processes before deployment, Salesforce.com said. A real-time process engine runs processes and scales to meet business needs.

At Ignite 2019, Microsoft updated its Power Platform: robotic process automation (RPA) features, Power Virtual Agents, and new AI Builder prebuilt models.

Microsoft has announced new AI capabilities for its Flow process tool and PowerApps, which Microsoft wants users to use to help them create their own apps.