Are cruise ship passengers safe in Nassau? Read about the scams reported by travelers during their port visits. What's really going on?

This is the team behind Consumer Rescue founded by consumer reporter and advocate Michelle Couch-Friedman. We're here to help consumers!

Cruise Fiascos: Dramatic Tales and Essential Tips Dive into the dramatic world of cruise mishaps with our “Cruise Fiascos” category. These articles from the Consumer Rescue case files recount ...

Michelle Couch-Friedman is the founder and CEO of Consumer Rescue. She's a dedicated investigative consumer reporter and caring advocate focusing heavily on travel-related issues and is the ombudsman ...

At Consumer Rescue, accuracy and transparency are central to our mission. We strive to ensure that every article we publish is thoroughly researched, clearly presented, and factually correct. If we ...

Consumer Rescue is dedicated to educating, defending, and protecting consumers. If you have a problem with a company and cannot resolve it on your own, you can ask our consumer advocacy team for help, ...

What if you sent $500 to the wrong person by mistake using Zelle — and that stranger refused to give back your money? That’s the shocking situation in which Rossin Asilo recently found herself. Using ...

Ownership and Funding Transparency Consumer Rescue is owned and operated by consumer advocate and journalist Michelle Couch-Friedman. The site is primarily self-funded, with additional support from ...

Learn how we helped a Hertz customer who found herself on the car rental company's Do Not Rent list after a credit card dispute.

American Airlines passenger and frequent traveler June Lee recently checked his sturdy aluminum suitcase on a cross-country flight. Although Lee’s much-loved 2-year-old designer bag had successfully ...

Your Research Valet. Consumer Rescue finds the customer service and executive contacts you need to solve your own problems with any company.