We discuss how REI delivers an amazing recommerce experience and what you need to know before launching your brand’s resale program.

A CMO needs to know their CFO understands the power of leveraging digitization. Here are 3 things they're looking for as you set your budget.

The U.S. Supreme Court pocket vetoed a Calif. appellate case that leaves in place AB5, meaning gig workers will be reclassified as employees.

The USPS announced a major upgrade to its EV rollout, saying its initial order will be 75% electric, with purchases 100% electric after 2026.

With the imminent third-party cookie depreciation, content-based marketing has taken the stage, bringing marketers back to impactful basics.

Customer loyalty remains a panacea that retailers are all seeking. Every retailer wants consumers to consistently purchase from their business, rather than from their competitors’. Building and ...

From product information and navigation to personalization, ecommerce is influencing the kind of store experience customers are looking for.

Marketers, what issues should you be considering as metaverse marketing becomes a must have? Here are 5 things to keep top of mind.

Always a thorny issue for retailers, returns has turned into quite the conundrum in 2023. New solutions are sprouting up every day, but costs and volumes continue to balloon. A recent piece in Fortune ...

Scaling for growth and fluctuations has a major impact on fulfillment operations. Here are some basics on needs assessment and a system check.

In this MCM CommerceChat podcast, Peinkofer shares insights from her research on retail supply chain management and fulfillment operations with a focus on returns management. Among other things, she ...

Fears of inflation eating up HH incomes continues to run ahead of COVID concerns, while more want BNPL to expand to services, surveys found.